Terms and Conditions
PLEASE READ THIS AGREEMENT CAREFULLY, AS IT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS AND REMEDIES.
All creative services are guaranteed for professional rendering & usability, this includes:
- - All Graphics / Icons
- - Logos / Branding
- - Ad Pages / Landing Pages
- - Motion Graphics / Animations
- - Print Collateral / Copy Ready Prep
- - Illustrations / Photo Restorations
WebDesignPlus guarantees all front end coding and web apps scripting. This, however, does not refer to issues resulting from:
- - User or Third Party Server Hardware Breakdown
- - User or Browser Error(s)
- - Internet Connection Issues
- - Service Provider Issues
- - Any Issues Where WebDesign-Plus has no control Over
CREATIVE SERVICE ETHICS
CLIENT PROOFING & CHANGES
ADDITIONAL SERVICES OR CHANGES / REVISIONS
CREATIVE TERMS AGREEMENT
All free services, which are called Free Bonuses, are not considered promotional but is our way of providing extra bonus value for our customers. Free bonuses for our customers include, free banner design and online website builder app.
CANCELLATIONS, REFUNDS, or CHARGEBACKS
CANCELLATION & REFUNDS
If you decide to cancel an order or contract to receive a full refund you must meet the two requirements below.
First requirement: production has not already been scheduled.
Second requirement: the cancellation request is made within 30 days of purchasing of the service, to meet our Money Back Guarantee Policy.
Once production has been scheduled and /or work has already begun, the customer will still be refunded the full amount LESS TIME ALREADY INVESTED IN THE PROJECT. There is a $25.00 scheduling cancellation fee that's automatically deducted plus any project production fees already incurred.
To cancel a project, the Customer needs to login to their account, send a support ticket to our Customer Service Department and provide any authentication credentials requested by WebDesignPlus. Other forms of cancellation requests will not be accepted. Any incentives (free bonuses, etc.) offered to the Customer upon sign-up will be also cancelled.
Late cancellations, as well as accounts cancelled by WebDesignPlus. due to TOS violations (where the customer has decided not to fix the violation) do not qualify for the 30-day money back guarantee.
All validated credit requests for Credit cards and PayPal payments are processed within 48 hours of the submission of the refund request (by customer support ticket, as mentioned above).
The funds will be credited back to the Customer's credit card or PayPal account and affect the Customer's PayPal balance in accordance with the
PayPal's terms of service.
MONEY BACK GUARANTEE POLICY
WebDesignPlus offers a 30-day
money back guarantee. If your project has not been scheduled or production has not begun, you must submit a refund request ticket to receive a full refund. If already scheduled for production, a $25.00 rescheduling fee will also be deducted from the refund amount. Please,
NOTE* Completed projects are non-refundable services.
What's Non-Refundable at 100%
Services: Past 30 Day accounts / already scheduled projects / completed projects / cancelled or suspended accounts
Certain sections of WebDesignPlus news releases may contain forward-looking statements projecting future events, such as new software incorporations, updates, promotions, new service introductions, etc. It is possible that these statements may deviate from the actual circumstances, since they are treated as intentions and express expectations and approximate plans of action regarding the relevant forthcoming events.
Forward Looking Statements can be recognized by the availability of indicative words such as "believes", “anticipates," "plans," "may," "hopes," "can," "will," "expects," "is designed to," "with the intent," "potential", etc. However, their availability is not a prerequisite for a forward-looking statement to be treated as such.
Any way of indecent treatment towards a WebDesignPlus employee will be considered as totally inappropriate and unacceptable. Each Customer is expected to communicate in an utterly polite and professional manner with WebDesignPlus employees regarding any request for help or consultation, or any other reason for contacting our WebDesignPlus team via e-mail, chat, phone or through our Ticket Desk Support System. Each Customer is expected to avoid any form of emotional outburst or inappropriate language, or any other attempt to be undermined the importance of good ethics in communication and human relations. Any act of close nature, or other type of offensive, abusive, disrespectful or condescending behavior - oral, written, or delivered by a second party - to members of WebDesignPlus customer care stuff will be interpreted as a breach of this TOS. WebDesignPlus reserves the right to assess at its sole discretion which behavior is to be considered as a violation of the hereby stated rule and agreement , and to undertake according actions, including refuse refunds to users whose accounts have been suspended for violating this TOS provision.
FORCE MAJOR CIRCUMSTANCES
WebDesignPlus CANNOT and WILL NOT be liable for any failure or delay in doing its professional duties resulting from circumstances beyond its physical control. Such circumstances may represent acts of any governmental body, war, rebellion, sabotage, embargo, fire, flood, strike or other labor disturbances, interruption of or delay in transportation, unavailability of, interruption or delay in telecommunications or third party services (including DNS propagation), failure of third party software or hardware, or inability to obtain raw materials, supplies or power used in or equipment needed for provisioning of the Services.
In order to improve all creative and customer care services, WebDesignPlus reserves the right to revise these terms and conditions at any time without prior notice. Customers are encouraged therefore to review this document periodically.
You agree that WebDesignPlus, at its sole discretion, may terminate your password, account or use of the Service (or any part thereof), and remove and discard any Content within the Service if you violate this Agreement.